OUR RETURN POLICY

We want you to be entirely satisfied with your Ethicals.eu purchase. If you are not, we will gladly accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice.

HOLIDAY RETURN PERIOD

Purchases made between March 13 and April 10, 2020, are eligible for return through September 1, 2020

TIMING FOR A RETURN

To receive your refund to your original method of payment, your online return must be initiated within 14 days of the order shipment date.

Within 14 Days:
  • Full-Price Items
  • Sale Items
  • Gifts You Received

The following items cannot be returned:

  Cannot Return:
  • Personalized Items
  • Gift Boxes
Receiving your refund:
  • Please allow up to two weeks for us to receive and process your return. Return tracking information will be available up to three days after mailing. You will receive an email once your return is processed. Please allow up to an additional 5 business days for the credit to post to your account. We will credit your original form of payment unless otherwise specified.If you have lost or misplaced your return label, print a new one using your order number and billing zip code. If you need further assistance, please email us at [email protected]
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